Last Updated: [04/23/2025]
Welcome to Floudark!
At Floudark, your privacy is our priority. We are committed not only to offering premium handbags but also to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it’s used, and the security measures we apply to safeguard it. By using our website or services, you agree to the practices described here.
Transparency and customer trust are at the heart of everything we do. Whether browsing our collection or completing a purchase, your privacy and satisfaction remain our top concerns.
Information We Collect
To deliver a seamless, personalized shopping experience, Floudark collects specific categories of data:
Personal Information:
We may collect your:
Name
Email address
Phone number
Shipping and billing addresses
This information is gathered when you create an account, place an order, subscribe to updates, or reach out to us for support.
Payment Information:
Payment details (like credit or debit card numbers) are securely processed via trusted, PCI-compliant third-party payment gateways. Floudark does not store payment data directly on our servers.
Non-Personal Information:
We automatically collect technical and usage data, such as:
IP address
Browser type
Device information
Browsing behavior on our site
This helps us improve website performance, tailor your experience, and enhance security.
Voluntarily Shared Data:
When you leave product reviews, respond to surveys, or contact us, the additional information you provide is collected to improve our products and services. Participation is entirely voluntary.
How We Use Your Information
We use collected information to:
Process and fulfill your orders
Send order updates and shipping confirmations
Provide customer support
Offer personalized shopping recommendations
Improve website usability and product offerings
Comply with legal obligations
Your information is never used without your consent and is processed ethically, with the utmost respect for your privacy.
Sharing Your Information
We only share your information with trusted third parties when necessary for:
Payment processing
Order fulfillment
Delivery logistics
These service providers are contractually bound to protect your data and use it solely for the agreed purposes. We may also disclose information if legally required to do so (e.g., to respond to court orders or prevent fraud).
Floudark never sells or rents your personal data.
Cookies & Tracking Technologies
Floudark uses cookies and similar technologies to:
Remember your preferences and shopping cart items
Monitor website performance and improve functionality
Deliver relevant promotions and content
You can manage cookie preferences in your browser settings. Disabling cookies may limit certain website functionalities.
Data Security
Your data’s security is vital to us. We protect it through:
SSL encryption for secure data transmission
Regular security audits and system updates
Restricted access to personal data by authorized personnel only
Payment processing through PCI DSS-compliant third-party services
In the unlikely event of a data breach, affected customers will be promptly notified and corrective measures will be implemented immediately.
Your Rights
As a customer, you have the right to:
Access the personal information we hold about you
Correct inaccuracies in your personal data
Request deletion of your data where legally permissible
Opt out of marketing communications
Request your data in a portable format
To exercise any of these rights, contact us at support@floudark.com.
Third-Party Links
Our website may feature links to external platforms. We are not responsible for their privacy practices and recommend reviewing their policies before sharing any personal information.
Changes to This Privacy Policy
Floudark may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Significant updates will be communicated by updating this page and revising the “Last Updated” date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
Business Name: Floudark
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (469) 226-8338
Business Mail: support@floudark.com
Business Address: 17910 Kelly Blvd, Dallas Texas 75287, United States
We are dedicated to safeguarding your personal information and ensuring you have a safe, enjoyable shopping experience with Floudark.